Digital Marketing Agency, Website designers in Lagos
Digital Marketing Agency, Website designers in Lagos
The internet has completely changed possibilities for the ways we communicate, giving us not just queries that are often more complex, but also allowed companies to create a mix of contact channels that customers can choose from to suit their circumstances
Live chat is one of the flexible tools you can use on your website. It helps you support customers in need of help. It allows you to increase your sales by engaging the right prospects at the right time as well as by generating a ton of new leads.
For most ecommerce website, 67% users abandon their shopping carts without checking out. This is because customers make buying decisions quickly, and if they encounter a problem, that needs to be resolved quickly. If it goes unresolved, they’ll just go somewhere else.
People like their questions to be answered instantly, and any uncertainty with their purchase can result in losing the sale. Using a website live chat app allows you to reassure clients at the most crucial moment.
Businesses everywhere, not just eCommerce firms, are now considering live chat as an urgent business priority.
Bizcomtec solutions offers beautifully designed applications that you and your agents can use on your laptops, tablets, and mobile devices. That means you can chat with customers while you’re on the go, without having to log in to your website Admin dashboard.
Your Client like chat because it builds trust, it is fast, it drives sales, and it more efficient than a call centre.
With live chat, your business benefits from a more efficient, more intelligent and more responsive customer service channel.
Having a business website without website promotion it is not enough, it is like shouting through a bullhorn on Times Square. It can be difficult to attract people’s attention through all of the noise and distractions and once you have a person’s attention, it isn’t easy to keep it.
You need a combination of a great website, fantastic content and interactive tools to provide a comprehensive and responsive website to attract and convert your visitors.
One important tool to include on your site is live chat. Live chat allows you to answer visitor questions, provided a guided tour of your site, and offer assistance when you see they may be having difficulty navigating your site.
Call 08026387711, 07036693730 For Instant Setup.
Live chat can be set up so that it is like offering a personal assistant to your website visitors. Once a person initiates a chat or accepts a chat invitation, the customer service personnel can then stay with the individual as they continue to navigate the website.
The operator can refer the visitor to specific pages he will find relevant, provide additional information for a product page or walk a first time buyer through the process of purchasing products.
Nothing beats chat when it comes to customer satisfaction. No other channel offers the same kind of convenience and effectiveness as a quick chat. It’s the go-to support solution customers pick when facing a problem on a website
Engage website visitors and get more leads. Live chat is a faster and more personal way for you to engage your customers. YOUR CUSTOMERS WANT TO CHAT WITH YOU. Your duty is to help them before they leave your website.
For 10 years, we have consistently delivered highly optimized solutions and services across wide range of industry domains. Our expertise includes: Professional website / mobile Application development, creative digital marketing campaigns, manpower development, business consultation and online strategies are all within our capacity.